Terms of Use

1. Acceptance of terms

By accessing or using Tourcom’s website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use the site.

2. Services

Tourcom provides document management, compliance templates, checklists and related tools for New Zealand tourism operators. Features and availability may change without notice.

3. Accounts

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. You must provide accurate and complete information when registering.

4. Acceptable use

You agree not to:

• Use the site for unlawful purposes or in violation of any applicable law.
• Attempt to gain unauthorised access to our systems or other users’ accounts.
• Upload viruses, malware or harmful code.
• Interfere with the operation or security of the site.
• Share content that is defamatory, offensive or infringes third-party rights.

5. Intellectual property

All content, branding, software and materials on the site are owned by or licensed to Tourcom and are protected by copyright, trademark and other intellectual property laws. You may not copy, modify, distribute or reproduce them without permission.

6. User content

You retain ownership of any content you upload or create. By using the site, you grant us a limited licence to host, process and display that content solely to operate the service for you.

7. Disclaimer

The site and its content are provided on an “as is” and “as available” basis. Tourcom does not guarantee that the site will be uninterrupted, error-free, or that any content is complete, accurate or suitable for your specific circumstances. Compliance templates are for guidance only and do not constitute legal advice.

8. Limitation of liability

To the maximum extent permitted by law, Tourcom and its directors, employees or affiliates will not be liable for any indirect, incidental, special or consequential loss arising from your use of the site or services.

9. Termination

We may suspend or terminate your access at any time if you breach these terms or if we discontinue the service. You may stop using the site at any time.

10. Governing law

These Terms of Use are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the courts of New Zealand.

11. Changes to terms

We may update these Terms of Use from time to time. Continued use of the site after changes means you accept the revised terms.

12. Contact us

Questions about these terms can be sent to hello@tourcom.nz.